Frequently Asked Questions

What is Virgin Russian hair?

This is the finest hair on the market, meaning it is uncoloured, unprocessed and untreated, ensuring completely natural and healthy hair extensions.

How do I care for my extensions?

The quality of Virgin Russian hair means that if looked after correctly it can have a lifespan of around 2-3 years and can be reused and refitted making it great value for money. Just as with natural hair, the less processing/dyeing it is subjected to the healthier it will remain.

If required, we can provide regular maintenance appointments and aftercare recommendations which will help prolong the quality of your extensions.

What is the difference between Russian Lengths and other hair brands?

Russian Lengths offer only the finest Virgin Russian hair, the best quality hair in the extension industry. Unlike other companies that deal with over processed Chinese and Indian hair, we can guarantee authentic slavic virgin russian hair for the most natural and long lasting extensions.

We are happy to offer a premium fitting service, whether it is micro bonds/rings, hand tied wefts or clip ins that are required, and differ from our competitors by having a full range of hair in stock for customers to select before opting for one of the pre-mentioned application methods.

Additionally our custom made service allows customers to choose the measurements or weight of their extensions, a truly unique service that allows for the most comfortable and most suitable hair for your individual hair type.

What is your return policy?

Bulk hair can be returned within 7 days if it is unsuitable, as long as it is returned in its original condition and is of the same original weight. Unfortunately custom made pieces can not be returned which is why it is important to check the size, length and colour before placing an order.

Do you ship worldwide?

Yes. You can select your country at the checkout.

Are you based in the UK?

Yes, we are based in North West England.

What length are your hand tied wefts?

Each weft is 11inches wide as standard, however we can custom make your weft to any length. Please email us prior to ordering or make a note in the checkout section.

What is the difference between hand tied wefts are regular machine wefts?

Hand tied wefts are hand crafted as appose to machine made wefts. We find hand tied wefts are much more comfortable to wear and usually less wefts are needed to create the equivalent volume of machine wefts. Maintained correctly hand tied wefts will not shed.

Do you hand make pre-tips?

Yes all of our hair is hand crafted. Pre-tipped hair are produced into stick tip or u – tip.

Can I choose the weight of each strand?

Yes, You can specify the weight of each strand when you check out. If no instructions are given we will product them to a standard 0.8g tip.

How much hair do I need for a full head?

It’s hard to advise you on an exact amount that you will need, however due to our hair been 100% usually less hair is needed when compared to other companies.

Example Amounts

16 inch on average thickness natural hair – 1-2 wefts or 100-120grams

20 inch on an average thickness natural hair – 2-3 wefts or 120-170grams

24 inch on an average thickness natural hair – 3 wefts or 150-200grams

Volume Only (any length) 1-2 wefts or 50-100grams

*please note these are guide amounts only. If your natural hair is fine, you will need less hair and if your natural hair is thick you may need more then advised.

How long do orders take to deliver?

If we have the hair in stock in the correct length & colour we can ship the hair within 1-2 days.

Some orders may take up to 2 weeks to produce.

What colour should I choose?

Our hair is 100% natural virgin Russian hair, which means each bundle will vary in colour or texture. When choosing the colour you wish to order please take this into consideration. If you need a particular shade or texture, please contact us prior to ordering as we can match you bundles to a sample or a picture.

I need blonde hair?

Unfortunately, you will never find Slavic Russian hair in light blonde colour. However, our hair can be coloured to any colour by a professional.

If you are planning on colouring your hair blonde, we recommend ordering light brown colour and make a note when you’re completing your order that you intend on colouring the hair, so we can select the best bundles that will suit your requirements.

Can I order a sample prior to ordering?

Yes, Simply select a sample from our online store.